A mum has vowed to take legal action against Cineworld after they played trailers that were not age appropriate.
Jenny Ellice went with husband Robert and their sons Max, four, and Bertie, five, to see U-rated Lilo & Stitch in Enfield, north London.
They paid £85 for a 4DX screening, meaning the seats move during the film, on June 7.
But a few adverts in, Jenny became uncomfortable with what her young children were being subjected to.
She said: ‘The first one was Jurassic World, and I thought “that seems a bit off”, but I thought it could be a U film like Lilo & Stitch.
‘The seats move really violently and my boys like dinosaurs so it’s fine. The next one was M3gan, and I was sure that wasn’t a PG – it got really graphic really quickly.
‘It’s like those Chuckie movies.’
She tried to cover their eyes, but said they were both rigid with fear and terrified by the trailers.
In the end, they left the cinema before the film they’d gone to see began.
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Staff apologised for the mistake and offered free tickets, but Jenny said this didn’t go far enough.
Jenny said: ‘Max has been waking up screaming and Rob said to his teacher yesterday that he was scared from the cinema.
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‘But you just don’t know with kids, they’re like sponges, you think they’re not listening, but they are.
‘They were pretty graphic trailers. There was swearing and screaming in them – my eldest was rigid with fear. I had my hands over their eyes.
‘I had no idea why they were showing these trailers for a U movie – these are four-year-olds exposed to graphic swearing and violence. They were terrified.’
Jenny contacted Cineworld on Instagram, but they told her they would be making no further offer other than the free tickets.
She has now instructed solicitors to take further action.
She said: ‘If they had just put me in touch with someone from head office then it would show they care.
‘We have sent a letter from our solicitors who will likely be making a complaint to Enfield council and the film licensing/rating body.
‘I want to ensure this never happens again as the cinema are not taking it seriously at all.’
Cineworld has been approached for comment.
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