BEINSMARTSIDE UK Heathrow power outage caused by moisture in system for five years

Heathrow power outage caused by moisture in system for five years

Heathrow power outage caused by moisture in system for five years post thumbnail image
Fire, which wiped out power and closed Heathrow Airport, rises at the North Hyde Electricity Substation in Hayes, Britain in this handout picture released on March 21, 2025. Courtesy of London Fire Brigade/Handout via REUTERS THIS IMAGE HAS BEEN SUPPLIED BY A THIRD PARTY. NO RESALES. NO ARCHIVES. MANDATORY CREDIT TPX IMAGES OF THE DAY
Fire at the North Hyde Electricity Substation in Hayes on March 21, 2025 (Picture: Reuters)

A fire at Heathrow which left 200,000 passengers stranded in a major shutdown was most likely caused by a problem which had been known about since 2018, a report has found.

Fire at an electrical substation led to the UK’s busiest airport being shut down for almost an entire day earlier this year, with over 1,300 flights grounded.

A review by the National Energy System Operator (Neso) has found it was most likely caused by moisture present in a transformer since 2018, which went ‘unaddressed’.

The report said moisture had been detected in oil samples at the North Hyde site seven years previously, but action was not taken to replace electrical insulators known as bushings.

No flights operated at the west London airport until about 6pm on March 21 because of the blaze, which started late the previous night.

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NICE, FRANCE - MARCH 21: Passengers speak with British Airways personal as flights to London are cancelled at Nice Cote d'Azur Airport on March 21, 2025 in Nice, France. A fire at the North Hyde electricity substation in Hayes has caused a significant power outage at Heathrow Airport leading to all flights in and out to be cancelled until midnight tonight affecting around 200,000 passengers. Some homes near to the fire have also been evacuated. (Photo by Tim de Waele/Getty Images)
Passengers speak with British Airways staff as flights to London are cancelled at Nice Cote d’Azur Airport on March 21, 2025 (Picture: Getty)
Stranded passengers makes their way down unlit stairs due to lifts not working to the car park at Heathrow Terminal 4 in London. More than 1,300 flights to and from Heathrow Airport will be disrupted on Friday due to the closure of the airport following a fire at the North Hyde electrical substation last night. Picture date: Friday March 21, 2025. PA Photo. See PA story FIRE Hayes. Photo credit should read: James Manning/PA Wire
Stranded passengers makes their way down unlit stairs due to lifts not working to the car park at Heathrow Terminal 4 on the same day (Picture: James Manning/PA Wire)
The North Hyde electrical substation which caught fire last night. More than 1,300 flights to and from Heathrow Airport will be disrupted on Friday due to the closure of the airport following the fire. Picture date: Friday March 21, 2025. PA Photo. See PA story FIRE Hayes. Photo credit should read: Jonathan Brady/PA Wire
The North Hyde electrical substation which caught fire (Picture: Jonathan Brady/PA Wire)

The final report by Neso said there was a ‘catastrophic failure’ in one of the transformers, ‘most likely caused by moisture entering the bushing causing a short circuit’, which ignited the oil. The report said: ‘An elevated moisture reading in one of SGT3’s (the transformer’s) bushings had been detected in oil samples taken in July 2018.

‘According to National Grid Electricity Transmission’s relevant guidance, such readings indicate ‘an imminent fault and that the bushing should be replaced’.

‘While the reading was recorded in National Grid Electricity Transmission’s online system, the mitigations appropriate to its severity were not actioned.

‘The controls in place were not effective and failed to identify subsequently that action had not been taken in relation to the elevated moisture reading. This includes an opportunity in 2022 when a decision was taken to defer basic maintenance on SGT3. The issue therefore went unaddressed.’

A spokesperson for Heathrow said the National Grid’s ‘failure to maintain its infrastructure’ led to the power outage.

The spokesperson said: ‘Heathrow welcomes this report, which sheds further light on the external power supply failure that forced the airport’s closure on March 21.

‘A combination of outdated regulation, inadequate safety mechanisms, and National Grid’s failure to maintain its infrastructure led to this catastrophic power outage.

‘We expect National Grid to be carefully considering what steps they can take to ensure this isn’t repeated.

‘Our own review, led by former Cabinet minister Ruth Kelly, identified key areas for improvement and work is already under way to implement all 28 recommendations.’

Energy Secretary Ed Miliband said: ‘The report is deeply concerning, because known risks were not addressed by the National Grid Electricity Transmission, and Ofgem has now opened an official enforcement investigation to consider any possible licence breaches relating to the development and maintenance of its electricity system at North Hyde.

‘There are wider lessons to be learned from this incident. My department, working across government, will urgently consider the findings and recommendations set out by NESO and publish a response to the report in due course.’

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